HBO GO no sound

Discussion in 'iPad Help' started by basicuser, Jun 14, 2011.

  1. basicuser
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    basicuser iPF Noob

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    Hi,
    I searched for HBO GO and nothing indexed. If this has been addressed, please fwd the link.
    ipad2, dish network, subscribe to HBO, registered, reinstalled the app twice. I cannot get the sound to play. And, I do not see a vol. control..hmmm.
    I spoke to Dish and Apple support. They referred me to HBO GO since they are required to provide support for their apps. I cannot find a support contact.
    I appreciate your assistance with a fix and/or contact.
    Thanks.
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    basicuser iPF Noob

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    Settings/General/Use Slide Switch to: lock rotation or mute
    The sound/mute is tied into the rotation lock feature. You cannot have both - unlocked rotation and sound at the same time for APPS (ie, HBO GO and games). Go figure.:)
    Use the multi task bar at the bottom (double click the home button) and slide everything to the right to access the lock and mute options. Suggestion: first lock in your screen orientation, then disable the mute.
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