New to forum - trouble with gmail

Discussion in 'iPad Help' started by phoeden, Jul 17, 2011.

  1. phoeden
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    phoeden iPF Noob

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    Hi everyone:

    I'm new to this forum - primarily using our iPad2 for email, web browsing, and lots and lots of game apps for the kids :)

    Starting yesterday, we are having trouble getting logged into gmail via safari on our iPad. At first, the log in screen looks like the mobile site. After login to one account, if I log out it lands me on the standard gmail login screen. Then when I try to log back in with our other account, it starts to load the inbox but just as it's finished loading, it kicks me back out to the log in page with no error message. I then cannot log in to either account until I go out and come back in.

    No issues with the accounts on other devices.

    Any help is appreciated.

    Thanks!
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
  3. phoeden
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    phoeden iPF Noob

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    Thanks Tim.
    We've had the iPad for a few months. I did go through all the steps you mention and also did a total wipe and reload last night. Made sure cache/cookies/history cleared as well.
    Thank you!
  4. info
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    info iPad Junkie

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    Give Gmail a few hours, they sometimes have their own problems. :)

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