New iPad Air not recognised in iTunes

Discussion in 'iPad Help' started by davethekeys, Oct 13, 2015.

  1. davethekeys

    davethekeys
    Expand Collapse
    iPF Novice

    Joined:
    May 18, 2011
    Messages:
    15
    Thanks Received:
    0
    Hello, my iPad is not recognised in iTunes. Importantly my iPhone 6 IS recognised, so that rules out the USB port and the cable. When I connect the iPad the charge symbol comes on for a split second then I get Not Charging. My Windows 10 computer does recognise the iPad though, I can see it in Explorer. I have uninstalled iTunes and downloaded the latest version but that hasn't made any difference. I have connected the iPad to my other computer (Windows 8) and perversely iTunes DOES recognise it on that computer!
    Any ideas?
     
  2. J. A.

    J. A.
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Nov 11, 2012
    Messages:
    17,012
    Thanks Received:
    8,656

Share This Page



Search tags for this page

ipad not found on itunes on mac