New iPad 3 user...with problems :-(

Discussion in 'New Member Introductions - Site Assistance' started by DeeMac40, May 9, 2012.

  1. DeeMac40

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    iPF Noob

    May 9, 2012
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    Hi everyone, I have a sad tale to tell....I had my iPad 1 and a phone stolen from right under my nose in McDonalds at Fleet services in the UK. My other half obliged by replacing it with and iPad 3. I did all the usual updates and syncing to restore original data and apps, and then it would remain connected via 3G. Twice I have had to call O2 and they have talked me through everything they can do but still my cellular data account says "Device not Registered' ......but it is!
    If I take the sim out, bit dodgy on this iPad, and replace it it works after a few minutes...then it just dies again as though the data has been used. I have checked and there is still plenty available.
    Has anyone had this problem ? does anyone know if there is anything I can do to resolve it?

    Cheers Folks

  2. smalltowngirl13

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    Staff Member

    May 1, 2012
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    Hello and welcome!

    Sorry to hear about your first device but congrats on the replacement...I am not sure on your issue, but I am sure someone will be along to offer some insight and get ya headed in the right direction...
  3. leelai

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    Staff Member

    Apr 24, 2011
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    Hi and welcome to the Forum!

    Some sims are faulty and can be replaced, but try a reset of your iPad and see how you go. This reset will not change anything on your iPad and is akin to rebooting a PC
    Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start. Let us know how you go.

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    Reading the IPad manual is a great place to start so please download a copy of these.
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    We have rules like any Community so please read these also

    Once again we welcome you here and are so pleased you have joined us!

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