Missing Email Message

Discussion in 'iPad 4 Forum' started by Nael, Nov 19, 2015.

  1. Nael

    Nael
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    When I try to view some old emails in my Inbox the contents cannot be seen and the following message appears 'This message has not been downloaded from the server.'
    How can I recover this missing message...or is it possible to recover?
     
  2. J. A.

    J. A.
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    If it's an Outlook/Hotmail/Live account, go to Settings - Mail, Contacts, Calendars. Tap the account, and go to "Mail Days to Sync". These will be the options you get:
    image.png
    Select "No Limit", if the email was sent or received more than a month ago.

    Hope that helps.
     
  3. Nael

    Nael
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    Unfortuneately it is not one of these,...and Mail days to sync is not an option!
     
  4. CertifiedSammy

    CertifiedSammy
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    Perhaps, have you checked with your ISP? Is the mail accessible when you use a browser?
     

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