iPAD Pro screen unresponsive

Discussion in 'iPad Pro Forum' started by Bill Johnson, May 14, 2020.

  1. Bill Johnson

    Bill Johnson
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    I have an ipad pro Mk 2, 12.9 inch screen. Sometimes it works fine, but after a while presses on the screen are ignored, usually starting in the top left-hand corner (I use it in landscape mode). Sometimes the whole screen freezes. If I switch off and back on it cures it temporarily.
     
  2. scifan57

    scifan57
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    Is the unresponsive spot always in the same location no matter which way the screen is turned?
     
  3. Bill Johnson

    Bill Johnson
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    Sometimes, but other times the whole screen seems to be affected
     
  4. scifan57

    scifan57
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    It could be early signs of a touchscreen failure.
    As soon as the Apple Stores reopen take your iPad in for a Genius Bar appointment. They’ll run a full diagnostic to see exactly what’s causing the problem.
     
  5. freebirdforever

    freebirdforever
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    Its over 2 years old, Apple at this stage will most likely tell you to get a replacement. I recommend finding a local repair shop to diagnose the issue. UBREAKIFIX or Experimax are highly recommended if you have one in your area.
     

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