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IPad not seen in iTunes nor device manager

Discussion in 'iPad Help' started by jdperformance, Apr 6, 2011.

  1. jdperformance
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    jdperformance iPF Noob

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    I have an iPad that isn't seen by computers at all, display says to connect to itunes but when plugged in...nothing happens...any suggestions?
  2. sch
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    sch iPad Fan

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    Is the iPad turned on?
  3. jdperformance
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    jdperformance iPF Noob

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    yes, it's telling me to connect to itunes.
  4. sch
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    sch iPad Fan

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    Here's some basic things to try (forgive me if they seem simple, but that's usually what gets you):

    1. Do a reboot (especially if it's a Windows system).

    2. Confirm that the computer's USB port you're using works with some other device.

    3. Check both ends of the cable carefully, the iPad connector has to go in properly (not upside-down... the logo on the connector should be facing up).

    4. If you have another iDevice cable, try that one.

    Hopefully that should cure it.
  5. jdperformance
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    jdperformance iPF Noob

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    I've done all the above.
  6. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Which version of iTunes are you using - it needs to be at least 10.1. Earlier versions will not work.

    Tim
    Scotland
  7. jdperformance
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    jdperformance iPF Noob

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    10.2.1.1 It doesn't even show up that it's connected to the computer in device manager.
  8. S65AMG
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    S65AMG iPF Novice

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    Try reinstalling iTune?

    Or

    Try Going to any apple store and tell them about your problem. Because a friend of mine had a similar problem like yours but she was using iphone with a iMac. What i heard from my friend was the store took her phone back for servicing and return it to her.

    Sent from my iPad using iPF
  9. jdperformance
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    jdperformance iPF Noob

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    I tried reinstalling, on 3 different computers, 3 different cables, my ipods work fine.
  10. jdperformance
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    jdperformance iPF Noob

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    ok heres the deal, I tried everything imagineable, retsarts, recovery etc... and it never showed up in itunes, nor device manager, so I figured theres nothing better that a hard restart, I opened it up disconnected the motherboard from the batterys and held the power button for a while reconnected everything and voila it works again. Now to just put it back together :)
  11. S65AMG
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    S65AMG iPF Novice

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    Alright cool. Sure sounds drastic but most importantly it solves your problem. :)

    Sent from my iPad using iPF
  12. cmartin02
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    cmartin02 iPF Noob

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    I have the exact same problem and have also went through all the steps listed in this thread (except for taking my iPad apart). Are there any other solutions I can try?? I really don't want to take my iPad apart. Please help!

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