iPad email is screwed up

Discussion in 'iPad Help' started by nanhz, Jul 28, 2011.

  1. nanhz
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    nanhz iPF Noob

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    My email on iPad2 will not delete: I press delete, and I delete it from Trash, and when I open email again, even a few minutes later, the same mail is back again. This happens even if I have deleted it from the computer. Eventually it goes away, but sometimes not for several days.
    However, if I read it first on the iPad and delete it, it removes it from my computer.

    This is driving me up the wall.
    Can someone help? I joined this forum because even Apple Help. when I still was in warranty, couldn't help.

    Thanks
  2. tuffigirl
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    tuffigirl iPF Novice

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    Are you making sure after you press delete to send it to the trash folder? After you press delete there is a message asking you where to send it.
  3. nanhz
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    nanhz iPF Noob

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    When I delete emails they automatically to into the trash folder. I immediately delete them from there, so that as far as I am concerned, they are totally gone. However, the iPad2 does not seem able to get the message.
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Are you using the POP or IMAP mail protocol? They interact with the mail server at your ISP quite differently. IMAP makes the iPad a viewing 'portal' onto your mail server - in effect it is viewing those emails remotely on the server. POP, on the other hand, downloads the emails and only acts on them locally.

    Tim
  5. nanhz
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    nanhz iPF Noob

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    I have POP email. I have no choice, that is what my provider provides. (Optimum) Can this problem be overcome with POP mail?
  6. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    POP does not delete it from the mail server - it merely uploads it to your iPad. When you delete it on the iPad it remains on the server. You can usually configure your email server to delete emails after a certain period of time. There's often a setting on your PC mail program to do this - for example on Thunderbird or Windows Mail. You can configure them to delete email removed from the Trash immediately.

    Tim
  7. lenrev
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    lenrev iPF Novice

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    I had the same issue with my Comcast email accounts. There was no decent resolution. I also have a Gmail account so I set Gmail to fetch email from the Comcast accounts. There are folders in Gmail for each and I can manage them as I wish. Gmail pushes email to my DroidX and the iPad2 fetches when email is opened. I can manipulate email from either.
  8. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    The easiest way is to either set up some automatic options on your email server - i.e. delete emails after so many days - or to use a web browser and then go and delete the ones you don't want to see again manually.

    Tim
  9. nanhz
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    nanhz iPF Noob

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    Thank you all. I think I can understand my dilemma now. I'll try the various things suggested, and I'll sign off from this thread now
  10. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Thanks - let us know if you find an innovative solution to this problem.

    Tim

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