Hi Sorry I am a complete Luddite when it comes to technology! I was given an Ipad 2 as a present last month. It has been working fine but today I can't open Safari or the Appstore. When I tap on either icon it tries to open for a second and then just closes back down. I have switched it off completely which didn't work and I have tried a soft reset that I read about - holding the off and home buttons together - also didn't work. Any help or suggestions would be gratefully received - in basic non technical speak please!