IPad 1 - iOS 5 - Safari Crashing

Discussion in 'iPad General Discussions' started by RAC, Nov 10, 2011.

  1. RAC
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    RAC iPad Junkie

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    Safari seemed stable until I upgraded to iOS 5. Has anyone else experienced this problem?
  2. richsadams
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    richsadams iPad Super Guru

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    There are a number of threads about some apps becoming unstable (including Safari) after upgrading to iOS 5. My advice would be to go ahead and upgrade to iOS 5.0.1 today and see if things improve. If not, try some of these tips that have resolved it for others...

    Quit Apps: To quit an app double press the Home button and the Multitasking Tray will appear at the bottom of the screen revealing all of the open apps. Tap and hold any app icon until all of the icons start jiggling. A red circle with a "-" (minus sign) will appear in the upper left-hand corner of each icon. Tap the red circle and the app will close.

    Restart the iPad: Press and hold down the Sleep/wake switch on the top edge of the iPad for few seconds until the red slider appears, slide this across to shut the iPad down. Restart the iPad by pressing the Sleep/wake switch until the Apple logo appears.

    Reset the iPad: You can do this by pressing the Home button and the Sleep/wake switch on the top the iPad's case and holding them down together for at least 10 seconds, until you see the Apple logo. The iPad should then reset itself. The boot up process takes a few minutes and then the iPad should be responsive again. More here:

    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
  3. RAC
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    RAC iPad Junkie

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    Thanks, I have tried the first two fixes but not a total reset yet. I will give that a try.
  4. hsobel
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    hsobel iPF Noob

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    Worked for me.
  5. RAC
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    RAC iPad Junkie

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    Well, I have tried everything that has been suggested and Safari still crashes regularly.

    I had lost a few posts while accessing this forum from Safari. Time to use TapaTalk perhaps?
  6. richsadams
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    richsadams iPad Super Guru

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    Sorry to hear that. Did you try restoring your iPad to factory specs? That's about the last thing you can do to get back to square one. Kind of a pain to set up email and other things again, but it certainly cleans things up.

    Is there any reason you aren't using the iPadForums App? It's certainly easier than using Safari on the iPad.

    App Store - Discussion Forum for iPad Users
  7. RAC
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    RAC iPad Junkie

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    As you can see from the signature, I have started using TapaTalk, in this case from my shiny new Android phone but also from my iPad.

    I am reluctant to reset the iPad, I rather use one of the forum Apps I think.

    By the way, Android has a nifty cursor handle that lets you drag the cursor anywhere you want.

    Sent from my GT-I9100 using Tapatalk
    Last edited: Nov 17, 2011
  8. richsadams
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    richsadams iPad Super Guru

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    Do you mean that you're reluctant to "reset" or "restore" your iPad. They are two very different things. If you haven't tried resetting your iPad, you should certainly try that. That's fixed almost all Safari and other app problems. You have nothing to lose or worry about. All data, apps, etc. remain intact.

    Restoring involves wiping the iPad clean; returning it to factory condition. You can restore everything from a backup (made before bringing it back to factory specs) or start fresh by downloading apps again, etc. (always free).

    If you haven't reset your iPad though...you should certainly give that a try.

    Reset the iPad: You can do this by pressing the Home button and the Sleep/wake switch on the top the iPad's case and holding them down together for at least 10 seconds, until you see the Apple logo. The iPad should then reset itself. The boot up process takes a few minutes and then the iPad should be responsive again. More here:
  9. RAC
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    RAC iPad Junkie

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    Sorry, I meant restore, I have tried a reset.
    Last edited: Nov 17, 2011
  10. richsadams
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    richsadams iPad Super Guru

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    Got it. :thumbs:
  11. Thrplms
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    Thrplms iPF Noob

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    I never had a crash until 5.0. Upgraded to 5.0.1, restored iPad to original settings, and it is still crashing, 10 or more times a day. In many cases it seems to freeze for 5-10 seconds, then crash to home screen.
  12. richsadams
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    richsadams iPad Super Guru

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    Welcome to the forum...sorry it's under such frustrating circumstances. Can you give us a few more details? When you say "crashing", what exactly do you mean? It sounds like an app or apps are closing and returning you to the home screen? Which apps? All of them or certain ones?

    I'm also not sure what you mean by "restored iPad to original settings".

    In the meantime, here are the "go to" tips that will generally bring a misbehaving iPad back to normal. Try each one in succession and see if it doesn't resolve your issues.

    Quit Apps: To quit an app double press the Home button and the Multitasking Tray will appear at the bottom of the screen revealing all of the open apps. Tap and hold any app icon until all of the icons start jiggling. A red circle with a "-" (minus sign) will appear in the upper left-hand corner of each icon. Tap the red circle and the app will close.

    Restart the iPad: Press and hold down the Sleep/wake switch on the top edge of the iPad for few seconds until the red slider appears, slide this across to shut the iPad down. Restart the iPad by pressing the Sleep/wake switch until the Apple logo appears.

    Reset the iPad: You can do this by pressing the Home button and the Sleep/wake switch on the top the iPad's case and holding them down together for at least 10 seconds, until you see the Apple logo. The iPad should then reset itself. The boot up process takes a few minutes and then the iPad should be responsive again. More here:

    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

    Upgrade Apps: Check the App Store on your iPad to ensure all apps are up to date after an upgrade. Developers often release updates that are required to allow them to run on the latest iOS version.

    Reinstall Apps: While the app is closed press and hold its icon until all of the icons on your screen begin to jiggle. A black circle with an “X” will appear in the upper left-hand corner. Tap on the “X” and confirm that you want to delete the app. Reset the iPad (using the instructions above).


    Open the App Store App and tap on "Purchased" in the bottom toolbar. Locate the app you just deleted. Tap on the download button (cloud) and the app will be reinstalled. (Downloading any app already purchased again is free).

    Apps that require logins, etc. will need to be set up again. More here:

    Downloading past purchases from the App Store, iBookstore, and iTunes Store


    Hope that helps, welcome again and let us know how it goes.
    Last edited: Nov 28, 2011
  13. unzoosin
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    unzoosin iPF Novice

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    Mine too but in my case more or less like 3-4x daily upon upgrading to 5.0.1, i can see a lot of us have experienced so much trouble since the update.. :/

    Sent from my iPad using iPF
  14. richsadams
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    richsadams iPad Super Guru

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    What have you done if anything to resolve it? There are millions of upgraded iPads working perfectly, mine included, but things can certainly go south during an upgrade with any computer. The good news with the iPad is that generally they can almost always be resolved, but they usually won't fix themselves.
  15. Bluesjam
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    Mine crashes all of the time, no problems till iOS 5.
  16. richsadams
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    richsadams iPad Super Guru

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    At the risk of sounding like a broken record I guess I'd ask what have you done to fix it? What apps are crashing? Have you done any/all of the recommendations above?
  17. Blackbelt
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    Blackbelt iPad Enthusiast

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    To my experience most causes of crashes are:
    Not closing apps running in the background.
    Not resetting the device.
    Some apps are buggy with no updates.

    Upgrade to 5.0.1 does not cause crashes, it fixed most issues. Lots of articles and topics on this subject on this fourm.
  18. unzoosin
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    unzoosin iPF Novice

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    Well i did tried to restart my ipad everytime i encounter issues first thing i do is that or reset if i've no choice then everything seems back to normal i guess i just figured maybe it's not all about the recent update which is ios 5.0.1, the internet might also be the reason if you got slow connection something like that but c'mon it's not the end of the world Apple will surely address the issues/problems just give it time :) & that is what i keep telling to myself lol!

    Sent from my iPad using iPF
    Last edited: Nov 28, 2011
  19. richsadams
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    richsadams iPad Super Guru

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    Well, agreed that it's probably not anything to do with the upgrade...while rare, reports like this have existed since the iPad came out. It does sound like a flaky app or something going on with your particular iPad so it's not likely that the next upgrade will make any difference.

    If you'd like to post more details about exactly which apps are giving you problems and what you're seeing you may be able to get things resolved and not have to put up with it.
  20. jsh1120
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    jsh1120 iPad Addict

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    Can't be of much assistance here except to note that Safari crashing since the latest iOS update is apparently a widespread problem. I've seen it show up in various guises (including here) and in various forums. It's disappointing, of course, to find that an Apple app is problematic with Apple's own operating system but such problems do arise from time to time.

    It's always worth trying to resolve a problem individually with the sorts of actions recommended on this thread but I suspect that this is a problem only Apple can resolve.

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