iCloud help please

Discussion in 'iCloud' started by Jaks, Jan 16, 2016.

  1. Jaks

    Jaks
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    My husband and I share the same Apple ID but we each want our own iCloud account. I have changed the iCloud ID on his IPhone 5 but when I tried to change the iCloud ID on his iPad Air2 it won't accept the same email address. Can anyone please help?
     
  2. J. A.

    J. A.
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    Did you disable Find my iPad in his settings? If you haven't deleted the old iCloud ID, then go to Settings - iCloud, scroll to the bottom and sign out. Keep information and data on the iPad.

    That done, try signing in again.

    If that doesn't help, please provide more information:
    What exactly is happening when you try to change the ID, and which way did you try changing the iCloud ID. What did you try so far?
     
  3. Jaks

    Jaks
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    Thank you for replying. I think I have managed to do it, fingers crossed!
     
  4. J. A.

    J. A.
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    Great! :)
     
  5. roberta56

    roberta56
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    can not remember my I cloud I.d. or my password
     
  6. J. A.

    J. A.
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    Your iCloud ID is the email address you find in Settings - iCloud.

    If you don't remember the password, it's possible to reset it. This site will help:
    Recover Your Apple ID - Apple
     

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