I Pad not charging

Discussion in 'iPad Help' started by abby221, Feb 25, 2012.

  1. abby221
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    abby221 iPF Novice

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    I have taken the advice that was given here to try a different charger(neighor had 2 to try) because my I pad isn't charging. I got it for Christmas and it was bought at Best Buy. Do I take it back to Best Buy or can I take it to the Apple store and see if they can figure out the problem?
  2. MikesTooLz
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    MikesTooLz Super Moderator Staff Member

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    take it to apple, they will give you a replacement iPad on the spot if its within the first year.
  3. abby221
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    abby221 iPF Novice

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    Do I need the receipt? I left it at work?
  4. freebirdforever
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    freebirdforever iPad Ninja

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    If you have a warranty through best buy, they can look that up via the computer system. They can also look up recipts. If you bought it at best buy, taking it to an apple store wont help ya i dont think

    Sent from my DROID2 GLOBAL using Tapatalk
  5. giradman
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    giradman iPad Super Guru

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    First, just a simple question - were the neighbor's chargers the 10W (i.e. 5V x 2A) ones that came w/ the iPad (or 5V chargers used w/ the iPhone or iPod Touch)?

    Second, I'd try the site of purchase initially, i.e. Best Buy - not sure if you have a warranty w/ them? Good luck and please let us know what happens - :)
    Last edited: Feb 25, 2012
  6. Kgiff
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    Kgiff iPF Noob

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    I found that I needed to replace my charger when the cord became detached from the connection to the iPad. I used to just pull the cord and pop out the iPad connector. You might want to verify that the cord is still connected securely. Now I take out my replacement cable from the connector, not the cable.
  7. skimonkey
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    skimonkey Administrator Staff Member

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    That's definitely a better way to disconnect your cable from your ipad, versus pulling on the cable itself to remove the connector. Will probably save you money and also maintain the longevity of our device.
  8. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    No, Apple offer a worldwide warranty on their iPads. They can trace its details through its serial number so you just have to take it in.

    The Archangel
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