I can't get iTunes app to load on iPad

Discussion in 'iPad 3 Forum' started by edlsen, Mar 16, 2012.

  1. edlsen

    edlsen iPF Noob

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    I click on the icon on the home screen and the screen pops up with the chasing circle and it says "Loading..." but it never does anything.

    I can open the App Store and I have iTunes loaded on my computer. I can sync it, but the app won't open.

    This is my first Apple product. Am I missing something simple?
     
  2. col.bris

    col.bris Administrator Staff Member

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    Welcome from Australia. Please try holding power button and home key down until you see a white Apple logo then release the keys. After restart try opening iTunes. If this fails connect to your computer and do a restore after back up. Hope that helps.
     
  3. dhewson777

    dhewson777 iPad Ninja

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    It is also possible you do not have an Internet connection. The iTunes app needs to connect to the apple servers to get the current data to display.
     

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