I can't buy from the App Store

Discussion in 'New Member Introductions - Site Assistance' started by junglejim69, Oct 9, 2013.

  1. junglejim69

    junglejim69
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    Since upgrading to IOS7 my I pad 3 now refuses to purchase anything from the App Store. I get the text 'This is not a testers account'., and requests me to open a new account in the sandbox environment. I had no problem with IOS6 so what's going on now. I don't know what this sandbox is, and why should I create a new account when this one has worked fine for the last 2 years.
     
  2. twerppoet

    twerppoet
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    Try going to the first tab in the App Store, scrolling to the bottom of the page, tapping on your Apple ID, and sign out. After a short wait tap in the same place and sign back in with your Apple ID.


    That said, it almost sounds like you upgraded to iOS 7 using a beta and code supplied from a developer. If you played with any of the betas you will probably have to do some work to get it properly updated. This is beyond my own expertise. You'd need the help of some of our jailbreak experts, who can usually be found hanging out in the hacking area of the forum.
     
  3. junglejim69

    junglejim69
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    I upgraded via the App Store it was not a beta, I went from the last ios6 to 7.0.2. I have sorted this out by restoring my iPad. There must have been a glitch when it upgraded, my phone upgraded fine. Oh well everything is ok now. Thanks for replying.
     
  4. twerppoet

    twerppoet
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    I'm glad you got it fixed. That's one of the stranger upgrade glitches I've heard this round.
     
  5. leelai

    leelai
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    Hi and welcome to the Forum!

    Your issue is a first for me also.....so glad you fixed it!

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    https://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Tutorial for our App
    http://www.ipadforums.net/new-membe...sistance/107524-ipad-forums-app-tutorial.html
    Tutorial on creating posts on the Forum
    http://www.ipadforums.net/new-membe...-creating-posts-starting-new-threads-how.html
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://support.apple.com/manuals
    3 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/new-membe...1590-tips-tricks-those-us-who-don-t-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    http://www.ipadforums.net/ipad-help...shortcuts-helpful-places-people-new-ipad.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!
     

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