How to reset ipad mini?

[Cory Rogers]

Hi, welcome to iPF!

Unfortunately, there's no way to get past the activation page, if you don't know her password, when her device's software is iOS 7x. That's a security feature that came with that software last year. Sorry!

What you could try is to contact Apple or take it to the next Apple Store. Hopefully they can help you.

Okay thanks just want to check!

 

[J. A.]

You're welcome.