Help - Emails are blank

Discussion in 'New Member Introductions - Site Assistance' started by memdq, Apr 26, 2012.

  1. memdq

    memdq iPF Noob

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    Could you help me with my problem. I can't open any emails anymore. All that shows up is the heading and nothing else what is happening and what do I do
     
  2. leelai

    leelai Administrator Staff Member

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    Hi and welcome to the Forum! * **

    I have given you your own thread here as you had posted in an ongoing one and it's best to start a new thread on your issue rather than to interrupt another.

    Are all your emails blank or just a few? Sometimes an email will not download fully and you need to scroll to the bottom where you will see a tab to download remaining, have you done this? I don't know why this happens but I think it has to do with how they are sent. Let us know if this is the case.

    Please do not post twice on an issue, this fragments the information and makes it confusing for others to follow as well as being against Forum Rules. Your other post as now been deleted.

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. *There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. *If then you cannot find the answer you are seeking then by all means post your question. *There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    App Store - Discussion Forum for iPad Users
    Reading the IPad manual is a great place to start so please download a copy of these.
    Apple - Support - Manuals
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!
     
    Last edited: Apr 26, 2012
  3. memdq

    memdq iPF Noob

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    Hi
    And thank you for your reply. In answer to your question, yes all emails are empty and I have scrolled down to the bottom and there is nothing. All that shows up is the heading. I am hoping there Is a solution to this frustrating problem, I have only had this iPad since Christmas
     
  4. leelai

    leelai Administrator Staff Member

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    Have our emails always been blank? I think you should close the mail app completely and then relaunch it to see if this makes a difference. From the home screen do the four finger swipe up or double press the home button to reveal your multi task bar. These are all the apps that you have opened at one time. Long press the app until it jiggles and a red minus sign will appear above it. Press the minus sign, this will close the app, not delete it, now press the home button to return to your screen. It's also a good idea to close all these apps, as it helps the iPad run smoothly. Check to see if its working now, if not a restart is in order.

    Press and hold the power off button, the one at the top right. You will see a slide appear to power off, slide this and the screen will go dark and a Whirly will appear. When the Whirly disappears your iPad is now off. Press the power button again until the Apple logo appears, this will take a few seconds and your iPad will restart. You should restart your iPad occasionally also as it will keep it running well. Now see if it is operating, if not a reset is the next step.

    Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start.

    Let us know if these steps have made a difference.
     
  5. memdq

    memdq iPF Noob

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    Lelia
    I want to thank you for your help on this annoying e mail problem. Your suggestion did indeed work. Hurray!!!!!
    Thank you again
     
  6. leelai

    leelai Administrator Staff Member

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    You're welcome, that's great to hear and thank you for letting us know. Enjoy!
     

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