Frozen email

Discussion in 'iPad 3 Forum' started by mobutler, Jul 13, 2012.

  1. mobutler

    mobutler iPF Novice

    Joined:
    Jun 21, 2012
    Messages:
    62
    Thanks Received:
    1
    Trophy Points:
    0
    Location:
    Cornwall England
    Ratings:
    +1 / 0
    Help I have an email that won't delete, there is no reaction when I press cancel. I cannot access any mail until I get rid of it. It was one I send from my iPad . It shows cancel on the left and send on the right
     
  2. Mickey330

    Mickey330 Administrator Staff Member

    Joined:
    Aug 30, 2010
    Messages:
    11,628
    Thanks Received:
    1,867
    Trophy Points:
    113
    Location:
    Western NY state (USA)
    Ratings:
    +2,065 / 0
    It just got "stuck."

    So, the best thing to do is to fully close the Mail app, then restart your iPad. To do (apologies if you know already):

    First, press the Home button to close the Mail app. Then ...

    Fully Close the App: Double tap the Home button (or do a 4-finger swipe up) to reveal a row of icons in the multi-tasking bar. Press and hold an icon until they all start to wiggle and you see a red circle with a minus sign ("-") in the top left. Press the minus sign to fully close the app. Don't worry, it won't remove the app from your iPad, just from the iPad's resident memory.

    Then...

    Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears.

    If that doesn't help, try this last step...

    Reset: Hold both the power and home buttons until the screen goes dark and the Apple logo then appears (the slide to unlock screen may or may not appear). Once the logo appears, release the buttons. After a time, your homescreen will appear. Please note that it may take some time for the Apple logo to appear or for your homescreen to appear (or both). This is normal. Eventually, the homescreen will appear.

    Hopefully, this will fix it for you. Let us know how you get on.

    Marilyn
     
  3. mobutler

    mobutler iPF Novice

    Joined:
    Jun 21, 2012
    Messages:
    62
    Thanks Received:
    1
    Trophy Points:
    0
    Location:
    Cornwall England
    Ratings:
    +1 / 0
    Fixed thanks
     
    • Like Like x 1
  4. Mickey330

    Mickey330 Administrator Staff Member

    Joined:
    Aug 30, 2010
    Messages:
    11,628
    Thanks Received:
    1,867
    Trophy Points:
    113
    Location:
    Western NY state (USA)
    Ratings:
    +2,065 / 0
    Yay! Glad to hear that things got sorted for you. And, thanks for coming back and telling us your problem got resolved. Always nice to hear back - especially the success stories. :)

    Marilyn
     
  5. mobutler

    mobutler iPF Novice

    Joined:
    Jun 21, 2012
    Messages:
    62
    Thanks Received:
    1
    Trophy Points:
    0
    Location:
    Cornwall England
    Ratings:
    +1 / 0
    Fixed working well now - thanks.
     
  6. andersv3

    andersv3 iPF Noob

    Joined:
    Aug 23, 2012
    Messages:
    5
    Thanks Received:
    0
    Trophy Points:
    0
    Ratings:
    +0 / 0
    thanks for the fix it helps me to.
     
Similar Threads
  1. Raley9
    Replies:
    1
    Views:
    1,134
  2. Stephen Yeates
    Replies:
    1
    Views:
    3,115
  3. ecnewbie
    Replies:
    2
    Views:
    4,373
  4. mobutler
    Replies:
    1
    Views:
    1,350
  5. wilkm02
    Replies:
    3
    Views:
    621
Loading...

Share This Page

Search tags for this page
email on my ipad is frozen
,
frozen email
,

ipad email frozen

,
my email has frozen on my ipad
,
my email on ipad is frozen
,
my email on my ipad is frozen
,
my email screen is frozen on my ipad
,
my ipad email is frozen
,
my ipad email screen is frozen
,

my ipad mail is frozen