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Email sending problems

Discussion in 'iPad Help' started by lifeisabeach, May 5, 2010.

  1. lifeisabeach
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    lifeisabeach iPF Noob

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    I can receive emails, but can't send emails. Anyone have suggestions?
  2. bly4461
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    bly4461 iPF Noob

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    Hi! How are you doing?
    The reason for the can not send e-mail is that you did not input the
    password for outgoing mail.. Your password is same as your e-mail account.
    Just do it as follow;
    1. Click the Setting button on Home Screen
    2. Click on Mail, Contacts, Calendars
    3. Click on specific account that you want to fix
    4. On the near the bottom section you can see "Outgoing Mail Server" and click on
    SMTP
    5. You will see Primary Server- Click on first line. "smtp.live.com" (it will shown
    different depend on mail account)
    6. Then you will see the password section- Please, input your password and click
    Done
  3. kheldour
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    kheldour iPad Junkie

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    Either password missing, wrong port for SMTP, or some other fu'ed SMTP server issue.
    Set up a Gmail account and write down the SMTP settings, then use these for all other email accounts for sending.
    • Like Like x 1
  4. john
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    john iPF Novice

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    I'm thinking about making a tutorial for email set up as well. I think it depends on your situation. I have two email accounts both using different outgoing servers. Gmail smtp.gmail.com with your user name, (email account with @gmail.com) and password. Also, you'll need to use port 587 for this connection. Now, if you duplicate these settings on another NONgmail account, your email will show up as coming from gmail. So you'll need another non authenticating SMTP host. That would be, for example, comcast, if you had an account with them. Your setup would be smtp.comcast.net, you'd leave everything else blank and use port 25.

    I hope this helps. As I said, I may make a walk through of these settings soon.
  5. sugi
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    sugi iPF Noob

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    Just realize the set up is different from my iPhone. For iPad I need user ID and password for outgoing smtp sever. Hope to others who have similiar problem setting up your pop email, please input your user ID and password for smtp outgoing: :)
  6. Alling
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    Alling iPF Novice

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    Very good guide! Thanks a lot! You helped me fix that problem! You forgot to say that you must restart your iPad, though. So now I'm telling you. :)
  7. Johan
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    Johan iPF Novice

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    You don't have to restart the iPad.
  8. Alling
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    Alling iPF Novice

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    I had to

    I had to. It didn't work before I did, but it worked perfectly once I restarted the iPad.
  9. Johan
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    Johan iPF Novice

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    Maybe you did, but that is not normal behavior.
  10. Alling
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    Alling iPF Novice

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    Okay, now I know. I didn't mean to be rude or something. I had to restart mine so I thought that was normal. :)
  11. Antsplan
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    Antsplan iPF Noob

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    Thank you, totally missed this setting, now sorted, although I did need a reboot
  12. mikela
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    mikela iPF Noob

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    Ditto on the reboot...definitely required!
  13. Bill McCreary
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    Bill McCreary iPF Noob

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    Outgoing mail problem solved

    I searched many links in hopes of finding a fix for my outgoing email problem with my iPad, and finally found the one posted by "sugi", 6-3-10, on this forum, which said:

    Just realize the set up is different from my iPhone. For iPad I need user ID and password for outgoing smtp sever. Hope to others who have similiar problem setting up your pop email, please input your user ID and password for smtp outgoing: :)

    Then on 7-20-10, "Alling" said a restart was needed to make the above fix take, and there were those afterward that said the restart wasn't needed.

    When I first set up my email account, when I got to the outgoing mail server, I put in the correct Host Server name, then noticed that below that, where there are fields for User Name and Password, and both were labeled "optional", so I didn't enter anything at all in them.

    Once I read sugi's fix, I went back in, entered my user name and password for the outgoing mail server, and still had no luck trying to send an email. Figuring I had nothing to lose by trying it, I took Alling's advice, turned the iPad all the way off, turned it on again, and now everything is working as it's supposed to! Doing the restart is a really simple thing to try if the first suggestion doesn't seem to work.

    I'm new to this forum, and this is my first post. I have a new 64GB iPad Wi-Fi + 3G, and an iPhone 3G that's two years old. I've never had problems emailing with the iPhone.
  14. Aleoga
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    Aleoga iPF Noob

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    Hi there I am new to forum so hope not doing something very stupid so apologies in advance. I am having outgoing email trouble and guess it relates to the password bit as above I just don't know what is correct username and password - is username my full email address and password for incoming mail?

    Thanks
  15. Bill McCreary
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    Bill McCreary iPF Noob

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    Bill McCreary

    I can't say for sure that everyone's user name is configured the way our ISP does it, but for me, my user name is the first part of my email address to the left of, but not including the "@" symbol.
  16. LoveRem36
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    LoveRem36 iPF Novice

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    I can send but not receive

    I can send emails but not receive............my IP is telus.net
    I entered pop.telus.net and smtp.telus.net...........Is that correct?
  17. LoveRem36
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    LoveRem36 iPF Novice

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    I'm having trouble too with everything I try to access, like apps: games. It asks me for an ID and password, no matter what I insert, it says that password has been used in the last year.........can't I use the same password for all my apps? I can't remember from 1 day to the next what password I've used b/c I have to just keep
    trying different ones until it accepts it and then I'm lost, so, in 2 mo. I've not been
    able to access the games app. Even when I give my apple ID and password, it tends to spit it back at me eventho I know its right. I haven't even turned it on today, I'm just so discouraged and feel so totally dumb. My email I set up same as my PC email, thats all I know how to do, and I can only send, not receive. Have no clue how to find the internet either. Nothing on the iPad makes any sense to me at all.
    I don't get it, but then this is the first Apple product I've ever owned.
  18. jmantze
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    jmantze iPF Novice

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    I had the same problems sending email as was noted in the original post, but I followed Antsplan instructions to reenter user ID and password and now outgoing mail is working OK. I did restart the iPad and when I open mail a couple of outgoing messages were immediately sent. Thanks for the help
  19. centregirl
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    centregirl iPF Noob

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    I had the same problem with my ipad and use roadrunner. No one at Apple Care could help me. Finally called my computer tech and he told me what to do. The outgoing STPL server is mail.roadrunner.com and you must turn off the SLL. Worked for me.
  20. Norwood
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    Norwood iPF Noob

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    Have joined just to thank you. You have solved my email problem. But you do have to redraft iPad. At least I had to.
    Thank you very much again
    Norwood

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