Email locked up

Discussion in 'iPad 2 Forum' started by Ken M., Mar 8, 2012.

  1. Ken M.
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    Ken M. iPF Noob

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    Does anyone know what to do when your email locks up on an iPad two?
  2. skimonkey
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    skimonkey Administrator Staff Member

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    Hi ken,

    Have you tried to do the following?

    Do the first 2 steps first. Save step 3 as a last resort.

    1. Force the app to close?
    2. Try to restart your iPad?
    3. Try to do a soft reset?

    You can try this in order, if an app becomes funky.

    Force the app to quit by pushing the home button twice to bring up your multi-task bar. This will show all the apps that you have visited. By long pressing the app in question, it will begin to jiggle-press the red circle with the negative sign on the app. It will only quit the app and not delete. Than try to re-open the app and test out.

    If that doesn't work, restart the iPad by pressing the power switch down to power off.

    Third is to do a soft reset by holding the power switch and home button together until you see the apple logo. Hope that helps!
  3. Ken M.
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    Ken M. iPF Noob

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    Thank you, I will this a try!

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