Hi, I saw the answer to my question and now I can't find it. I had another question to ask about the answer. I have had my iPad since Christmas when I got it from my son. My email worked just fine but now I receive a message saying "The connection to the server failed". I called the Bell. The rep. went over the settings with me and said they'd were fine and that I should take it back to the store. Then while reading the forum I saw the same question and answer. The advice given was to delete the settings . Finally to my question. Does this mean I take out all the SMTP etc. and then put the information back in. I know I haven't got this right. Could you please help me? Today I had a big break through. I figured out how to print from my iPad. Yeah. I am learning something everyday. It really is like learning a new language. There are so many things I read on the forum that just doesn't make sense, just a bit too techie for this nearly 80 year old. Thank You for a great resource.