email failing!

Discussion in 'iPad Help' started by Everett, Apr 22, 2011.

  1. Everett

    Everett
    Expand Collapse
    iPF Novice

    Joined:
    Mar 31, 2011
    Messages:
    32
    Thanks Received:
    1
    Folks,

    My email program now fails every time I try to open it.
    I opens for split second l but then closes immediately.
    I tried deleting that email account and replacing it with
    a new one, but the email icon still tries to load and
    fails.

    Can someone suggest a solution?

    Thank you,

    Everett
     
  2. twerppoet

    twerppoet
    Expand Collapse
    iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    19,428
    Thanks Received:
    4,274
  3. Everett

    Everett
    Expand Collapse
    iPF Novice

    Joined:
    Mar 31, 2011
    Messages:
    32
    Thanks Received:
    1
    Thanks for the tip. I did try that but without success. It's as if the mail icon function is corrupted.
    I don't know how to delete or replace the system related icons, which may be what's necessary.
     
  4. Tim SPRACKLEN

    Tim SPRACKLEN
    Expand Collapse
    iPad Legend

    Joined:
    Jan 3, 2011
    Messages:
    15,236
    Thanks Received:
    121
    'System functions' - such as Safari, Mail etc can't be deleted or replaced. Is this the only app that's affected?

    Tim
     
  5. Everett

    Everett
    Expand Collapse
    iPF Novice

    Joined:
    Mar 31, 2011
    Messages:
    32
    Thanks Received:
    1
    Hi Tim,

    Yes, it is the only app affected.

    Everett
     
  6. twerppoet

    twerppoet
    Expand Collapse
    iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    19,428
    Thanks Received:
    4,274
    Try removing and adding the account one more time. If that does not work you are probably going to have to restore the iPad. Or you can call Apple Support to see if they have a better solution.

    I'm out of ideas.
     
  7. Everett

    Everett
    Expand Collapse
    iPF Novice

    Joined:
    Mar 31, 2011
    Messages:
    32
    Thanks Received:
    1
    Thank you. I did try that to no avail. I was hoping to be able to just download a clean copy of
    the Mail app or reload just the system to try to restore the mail. I'm on travel but I may
    drop into my local Apple store when I get home. Maybe they can do something.
     
  8. Everett

    Everett
    Expand Collapse
    iPF Novice

    Joined:
    Mar 31, 2011
    Messages:
    32
    Thanks Received:
    1
    Well, I seem to have fixed the problem. I ran the XSysinfo app with the "deep clean"
    option on, added another email to the account (gmail), removed the offending email
    account (4th time doing so), shut down the iPad completely, restarted the iPad,
    and then added the email account that had the problem initially and it's now working!
    I know this is convoluted and I don't know which part or parts of the above actions
    fixed the problem, but it did. I hope this helps someone in the future.

    Thank all of you for your help. I'll stay tuned on this site as I think it is a fine resource.

    Best,

    Everett
     
  9. Everett

    Everett
    Expand Collapse
    iPF Novice

    Joined:
    Mar 31, 2011
    Messages:
    32
    Thanks Received:
    1
    I spoke too soon...it is failing again....The mail program in my system must be corrupted.
    I apologize for the misinformation......
     
  10. twerppoet

    twerppoet
    Expand Collapse
    iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    19,428
    Thanks Received:
    4,274
    Time to call Apple Support, perhaps. I would. They get payed to solve the tough ones. :)
     

Share This Page



Search tags for this page

iphone 4 email opens then closes

,
mail account closes
,
why my email failing on my ipad