E mails not being received

Discussion in 'iOS 8' started by Pat64, May 2, 2015.

  1. Pat64

    Pat64
    Expand Collapse
    iPF Noob

    Joined:
    Sep 22, 2012
    Messages:
    2
    Thanks Received:
    0
    hi, I have always updated my I Pad but cannot now receive e mails but can on my pc. I checked settings and have the right address and password. I know this is an elementary question. It can you please help. Many thanks, Pat
     
  2. J. A.

    J. A.
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Nov 11, 2012
    Messages:
    18,273
    Thanks Received:
    10,466
    Although email address and password are right:
    Remove the account from your iPad and set it up again. In many cases this is the method that will help with problems with an email account.

    If this fails to solve the issue: what's the email account that's not receiving emails (Outlook, Gmail, iCloud, ...), and is it set up as POP or IMAP account?
     
  3. Pat64

    Pat64
    Expand Collapse
    iPF Noob

    Joined:
    Sep 22, 2012
    Messages:
    2
    Thanks Received:
    0
    Many thanks. Will try. Best wishes. Pat
     
  4. J. A.

    J. A.
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Nov 11, 2012
    Messages:
    18,273
    Thanks Received:
    10,466
    I do hope it will help.
     
  5. LannyC

    LannyC
    Expand Collapse
    iPad Ninja

    Joined:
    Jun 4, 2012
    Messages:
    1,679
    Thanks Received:
    1,170
    Unfortunately, I'm having the same problem. Mail.app said it was unable to connect with Gmail (IMAP), though I had no problem seeing Gmail in Safari as webmail. I deleted the Gmail account, which took quite a long time to complete, and added it back. Now, Mail starts with no mailboxes, freezes for a minute, then quits. Soft and hard reboots did not help. Also over 5 GB of storage is now missing from the 6 or GB so I had free yesterday, according to Settings. On my iMac, iTunes says there are over 9 GB free.

    image.jpg
     
    #5 LannyC, May 3, 2015
    Last edited: May 4, 2015
  6. LannyC

    LannyC
    Expand Collapse
    iPad Ninja

    Joined:
    Jun 4, 2012
    Messages:
    1,679
    Thanks Received:
    1,170
    Update: I deleted enough music from my iPad so I could restore it from backup. That fixed the apparently-corrupted Mail app. I never cease to be amused by the discrepancy between the storage usage numbers in Settings versus those in iTunes, which are also different every time I check them. Sometimes the bar graph in iTunes changes before my eyes, when I'm doing nothing else.
     

Share This Page