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E-mail problem

Alex101

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My iPad4 is receiving -mails, but if I wish to reply, or just send and e-mail, it comes up with Cannot send e-mails The user name or password is incorrect etc ...... I have forgotten the password, so how do I correct this with a new password please?

So far 80 viewers and no help. Anyone please?
 
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J. A.

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My iPad4 is receiving -mails, but if I wish to reply, or just send and e-mail, it comes up with Cannot send e-mails The user name or password is incorrect etc ...... I have forgotten the password, so how do I correct this with a new password please?

So far 80 viewers and no help. Anyone please?

Usually you get the possibility to retrieve/reset your password when you forgot it. You'll have to access your email account through a browser.
When trying to sign in, you'll find something like this:

image-562388036.jpg

Here you'd have to choose "Can't access..." and follow the instructions afterwards.

After changing your password there, you'll also have to do it in Settings - Mails, Contacts, Calendars - the email account you changed.
 
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