E-mail problem

Discussion in 'iPad 2 Forum' started by perfik, Nov 7, 2011.

  1. perfik

    perfik iPF Noob

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    Am having a problem with the e-mail in that when I touch the screen to get the message to scroll, it just closes the e-mail app. Before ios5 I just tap and slide the screen to read the lower part of the message, but now it just closes the app. Any help please
     
  2. Chays

    Chays iPad Enthusiast

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    Welcome to ipf,

    I hope you find this forum as informative and addictive as I do!
    You will find that there are many members with a great knowledge base, waiting to help you with any issue you might have.

    # Don't forget to use the search function, as there is a lot of issues already resolved here.
    # If you haven't already, download the user manual for free at: http://support.apple.com/manuals/#ipad
    # Also, feel free to have a look at this thread, it gives great tips and tricks for new users: http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    # Ensure you take time to familiarize yourself with the forum rules at: http://www.ipadforums.net/forum-rules-help-info/2119-forum-rules-everybody-please-read.html

    With regards to your issue, mine does it as well, it could be due to not enough memory available. Try close some of your open apps. This can be done by double tapping the home button, and holding down on one of the apps. It will begin to shake and a red no entry sign will appear. If you click the red no entry button, the app will close.

    Now that you are here you will never want to leave, so have the time of your life. :)

    Regards,
    Chays
     
    Last edited: Nov 8, 2011
  3. perfik

    perfik iPF Noob

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    I have no other apps running at all and it never did this before the update
     
  4. Chays

    Chays iPad Enthusiast

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    The same thing happen to me with apps like the iPad forum and Facebook and mail. I think it might be a bug in IOS 5. Does it crash every time, or only occasionally?
     
  5. skimonkey

    skimonkey Administrator Staff Member

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    Perfik,
    Maybe try turning off your ipad completely my holding the on/off switch until you get the lock screen to power off. Sometimes by doing that it works some of the kinks out in the system and allows things to "reset" itself. Let us know if this does not work! :)
     
  6. perfik

    perfik iPF Noob

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    Thanks guys,doing a full reset has done the trick, I never thought of that, old age I guess !!!
     
  7. skimonkey

    skimonkey Administrator Staff Member

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    Glad to hear that it worked for you! Enjoy!!
     
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