Default video app - no menu, plays only one video, freezes

Discussion in 'iPad Help' started by Taxandria, Jan 7, 2011.

  1. Taxandria
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    Taxandria iPF Noob

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    My iPad had been working fine until I synced it with iTunes today. At first I got the message that there wasn't enough space on the iPad for the 2 new TV shows I bought through iTunes on my computer, but I was able to sync it successfully after that.

    Now when I touch the Video app icon, it shows me the last video played and I can watch it fine, but when I click "Done" to get back to the video menu, it freezes on the video and the screen is unresponsive.

    I have tried turning the iPad off completely and rebooting, and I have shut down the app itself and turned it back on -- neither works.

    I'm thinking I'll need to do a reset of the whole device as after searching this forum, I wasn't able to find any posts where someone had had this problem.

    Any ideas before I "nuke" it? (BTW the TV shows I bought were kids Tv shows from the iTunes store, not personally converted videos etc. I have 2 videos on the iPad that I converted (Shrek the Halls and Alvin and the Chipmunks -- you can tell I have a child, right?) but they always worked just fine.

    Thanks in advance!
  2. Henry
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    Henry iPF Noob

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    Does anyone have an answer for this? I have exactly the same problem.
  3. Taxandria
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    Taxandria iPF Noob

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    Hi Henry,

    I fixed it by going to iTunes and basically wiping all the info off the iPad and starting over. It works fine now. I'm surprised no one's heard of this and there's no way to get it working again without resorting to a wipe. Luckily everything's backed up in iTunes so everything went fine. I think you may have to wipe it/reinstall everything:( Good luck!
  4. Henry
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    Henry iPF Noob

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    Thanks Tax,

    I did the wipe and all is well.:)

    I find it interesting that this happened after getting the same message you did about insufficient space.
  5. Taxandria
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    Taxandria iPF Noob

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    Maybe that's where the glitch/bug is. I haven't checked to see if Apple's aware of it, I was so anxious to get my iPad working again. Glad to hear the wipe worked for you!:)
  6. soasian
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    soasian iPF Noob

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    Newbie question, how do you do a full reset?
  7. majorfred
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    majorfred iPF Noob

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    Hi,
    I rented a movie from the store. Halfway through it stopped and then the screen of the Video app went black.

    Don't know what to do.
    Please help.

    Thanks
  8. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
  9. himanshu.ahuja
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    himanshu.ahuja iPF Noob

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    Solution to this stuff
    First delete all your videos (movies) From your device, then restart you iGadget, After this, put the movies you want first into the movies library of Your itunes Library. Then go to Device, > Click Movies > SynC movies > Select the movies you wanna Sync.
    I hope this Works, as this worked for me.

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