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Colours of downloaded images incorrect on I-pad 4 retina

Islay58

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I have download greetings card catalogues on to my I-pad 4 retina display, pinks and reds are shown in purple tones rather than their true colours? how do I correct.

Many thanks
 

The OB

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I have download greetings card catalogues on to my I-pad 4 retina display, pinks and reds are shown in purple tones rather than their true colours? how do I correct.

Many thanks

Hello Islay58 and a warm welcome to the forum. Resetting your iPad has often helped. Do this, it does no harm to any app and tidies up RAM:
Simultaneously hold down the On/Off and Home buttons until the screen blacks out. Keep holding both until the white Apple logo appears and then let both go. Then wait until your wallpaper appears. Restart your iPad.
Regards, Andrew.


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Islay58

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Hello Andrew, many thanks for your reply, I have tried this but it has made no difference, is there anything else I can do to get my pinks and reds to show correctly. I use pdf expert app but also checked colours direct from catalogue I have emailed to my I-pad. Colours are showing correctly on my laptop but not on my I-pad.

Many thanks
 

The OB

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Hello Andrew, many thanks for your reply, I have tried this but it has made no difference, is there anything else I can do to get my pinks and reds to show correctly. I use pdf expert app but also checked colours direct from catalogue I have emailed to my I-pad. Colours are showing correctly on my laptop but not on my I-pad.

Many thanks

I'm sorry that did not work Islay. I don't have a direct solution and someone may chip in with that. However, I do remember, on more than one occasion where folks had colour problems like yours (particularly where they had dropped their iPad) that the following has worked. Strange, I know:) but persevere. Do this: take off any cover and on the back of your iPad, with the palm of your hand, give it four sharp raps on the back. No guarantees of course but it has helped in the past. I know, like I said, strange and next you'll think I will be suggesting Tarot cards. But that's all I have:)
Regards, Andrew


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