changing iCloud log in info

Discussion in 'iPad General Discussions' started by clermont, Jul 21, 2015.

  1. clermont

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    iPad Fan

    Jul 31, 2011
    Thanks Received:
    had to change Apple details, email address and password, got that sorted ok on computer and iPad, but iPhone iCloud is still showing the old email address log in details, cannot remember the password for it, and the email id has been cancelled, through the server, so my question is, how do I cancel the old iCloud log in details without the password, so I can create a new iCloud ID With the new email address, can I do that without any problems,
    Do I need to connect it to the computer to do it , have no idea how to do this
  2. J. A.

    J. A.
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    Super Moderator
    Staff Member

    Nov 11, 2012
    Thanks Received:
    Before changing the old Apple ID, you should have signed out of the iCloud ID.

    Connecting your iPad to iTunes won't help.

    If you don't remember the password for the old ID, try the new password when deleting the iCloud ID.

    If that doesn't help, you'll need to revert the new email address (Apple ID) to the old one (same procedure as before). Don't verify the email address. Then use the new password on your iPad to delete the old iCloud ID. That done, change the email address once more (Manage Apple ID), and sign in to iCloud with the new ID.

    Hope that helps.
    #2 J. A., Jul 21, 2015
    Last edited: Jul 21, 2015
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