Hi there,
my daughter forgot her password on her ipad mini2, so I followed the instructions here to try and restore the ipad (We have accepted the data loss)
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
When I did this it just went back to its previous behaviour (asks for passcode, wrong passcode is put in and it says "Ipad is disabled - try again in 1 hour")
Having entered a wrong code a few more times it is now saying "Ipad is disabled - connect to iTunes"
I have connected the ipad to a pc with iTunes open but nothing is happening, its just stuck on "Ipad is disabled - connect to iTunes" and it wont even power off.
its a new installation of iTunes and no apple phone or library is associated with it as yet
I'd appreciate any advice on how to reset this ipad
Many Thanks
my daughter forgot her password on her ipad mini2, so I followed the instructions here to try and restore the ipad (We have accepted the data loss)
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
When I did this it just went back to its previous behaviour (asks for passcode, wrong passcode is put in and it says "Ipad is disabled - try again in 1 hour")
Having entered a wrong code a few more times it is now saying "Ipad is disabled - connect to iTunes"
I have connected the ipad to a pc with iTunes open but nothing is happening, its just stuck on "Ipad is disabled - connect to iTunes" and it wont even power off.
its a new installation of iTunes and no apple phone or library is associated with it as yet
I'd appreciate any advice on how to reset this ipad
Many Thanks