Cannot update my apps

Discussion in 'iPad Help' started by mrsmopp, May 1, 2013.

  1. mrsmopp
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    mrsmopp iPF Noob

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    Several of my apps now need updating but when I try, a pop up tells me this:

    Account not in this store.
    Your account is not valid for use in the US store.
    You must switch to the UK store before purchasing.

    I am baffled by this as its never happened before.
    I am in the UK. Never been to the US.
    How do I sort this please.
  2. giradman
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    giradman iPad Guru

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    Hi Mrsmopp - welcome to the forum! :)

    Well, just for starters but no promises, try the steps below in order and see what happens - might solve your problem? If not, please post back for further suggestions - good luck!

  3. scifan57
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    scifan57 Super Moderator Staff Member

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    Somehow you got switched to the U.S. AppStore. What you have to do is switch back to the UK store.
    To do so, go the featured page in the AppStore and scroll all the way to the bottom of the page. Tap on your Apple ID and select sign out from the pop up menu that appears. Now, tap the sign in button that is where your Apple ID was and you should see a pop up that says you're in the wrong store and giving you the choice to switch back. Take that choice and sign in, you should now be back in the UK AppStore and be able to update your apps.
    • Like Like x 1
  4. mrsmopp
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    mrsmopp iPF Noob

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    Thank you scifan57 - that worked perfectly!,

    Your help greatly appreciated.

    Cheers!
  5. scifan57
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    scifan57 Super Moderator Staff Member

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    We're always glad to be of service. Thanks for telling us that the solution worked, it may help someone else who reads this thread.

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