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App store error message

Discussion in 'iPad 2 Forum' started by Beckybecky6, Mar 17, 2012.

  1. Beckybecky6
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    Beckybecky6 iPF Noob

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    I am using ipad2 with version 5.1. Whenever I try to use the app store either to update an app or to get a new app I get the message "An unknown error has occurred." There is no error number. This started yesterday I believe. I know there are many similar questions on this site, but I haven't found a solution that works for me. I have tried powering off and back on again. My wifi connection is good. I also have an ipod (2nd generation), and I am not having a problem with that. Does anyone have a suggestion for me? Thanks
  2. PhilMac
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    PhilMac iPF Noob

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    Try this: go to Settings and choose "Store." Click on your Apple ID and choose "Sign Out." Then sign back in.
    • Like Like x 1
  3. Beckybecky6
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    Beckybecky6 iPF Noob

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    Thanks

    That worked. Thank you so much!
  4. mr4523mr
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    mr4523mr iPF Noob

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    This problem just started today on my iPad 2. The issue might have been that I had changed my Apple password. Signing out and in again seems to have solved the issue. Thank you, thank you! You saved me an hour-long call to Apple!
  5. saage99
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    saage99 iPF Noob

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    Thank you very much.
  6. ShoePhone
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    ShoePhone iPF Noob

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    Excellent!

    Worked quickly,painlessly, and completely!
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