Another getting Exchange email on the Ipad question.

Discussion in 'iPad Help' started by chrisdiaz, Jul 29, 2011.

  1. chrisdiaz
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    chrisdiaz iPF Novice

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    Hello,

    I know this issue has been posted quite a bit because I have been using the Search function here trying to research how to fix my issue, so I'm sorry for maybe beating a dead horse. I'm at a lose.

    Getting my work email on my Ipad seems to be the last piece of the puzzle for me. I'm good with my Gmail, and I got my contacts and calendar synced up using ITunes. I have an Android phone and can get my Exchange email on it just fine. I know they are different devices, but both ask for the same settings. I keep getting messages that the account can't be verified or it can't contact the server etc.

    Thoughts?

    Thank you,
    Chris
  2. richsadams
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    richsadams iPad Super Guru

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    Exchange email can be tricky because the settings have to be exact, and may be different those on your Android phone. Here are the settings I had to use to set up one of my Exchange Mail accounts on my iPad:


    Settings > Mail, Contacts, Calendars > Add Account > MS Exchange

    Email: Enter your current MS Exchange email address

    Domain = Blank (may or may not be the case for yours, but when I entered our domain name it did not work)

    Username = Your current username

    Password = Your current password (case sensitive)

    Description = Use default "Exchange"

    Click "Next"

    Email = Should already be filled in

    Server = Your MS Exchange mail server (must be exact - get it from your mail admin if needed)

    Domain = Leave blank (again, may or may not apply for your account)

    Username = Should already be filled in

    Password = Should already be filled in

    Check the option boxes

    That should do it, but if not, you'll probably need to contact your mail admin for specifics.

    Hope that helps and others may chime in as well.
  3. chrisdiaz
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    chrisdiaz iPF Novice

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    Thanks for the reply. That's what I'm doing. I'm the tech director for a school and I've entered every possible combination of server names and domain names. I asked my tech support guy and he is going to talk a look his next trip out. I can my work email via OWA so it's ok for now. Been working on this for a week. Ugh!
  4. iPAD@UVA
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    iPAD@UVA iPF Novice

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    Are you using wifi or 3G for access? When we see that issue it is usually because the wifi is talking to our limited access set up only) wifi ssid and not the full access one.
  5. chrisdiaz
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    chrisdiaz iPF Novice

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    Figured it out! Even though the connection failed, I had to save it, then uncheck the SSL box. Boom. Identical settings to the Android. Only took a week. Happy camper now. Have a great weekend.
  6. richsadams
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    richsadams iPad Super Guru

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    Phew! Glad to hear things are working.
  7. iPAD@UVA
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    iPAD@UVA iPF Novice

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    It is always the simple things that take the longest to figure out. Glad you found the solution.
  8. chrisdiaz
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    chrisdiaz iPF Novice

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    Thanks for the help, guys. I've enjoyed this community so far and the IPF app is very cool.

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