New member with exchange-email problem

Discussion in 'iPad Help' started by Jntmrks, Mar 30, 2013.

  1. Jntmrks

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    iPF Noob

    Mar 29, 2013
    Thanks Received:
    Hi, I'm Janet. Have searched for answers to my problem, but can't find it. Kept getting Exchange password message; rebooted as advised. But now I can't get mail to open in Settings; it just quits out of settings when I choose mail. Aso, when composing new email, my contacts from Yahoo no longer show up! Can anyone help? Thanks!
    #1 Jntmrks, Mar 30, 2013
    Last edited: Mar 30, 2013
  2. leelai

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    Staff Member

    Apr 24, 2011
    Thanks Received:
    Hi Janet and welcome to the Forum!

    I've moved your thread to our Help Section where you will receive a better response.

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    Tutorial on creating posts on the Forum
    Reading the IPad manual is a great place to start so please download a copy of these.
    3 very informative threads from which you will learn many tips and shortcuts for the IPad.
    We have rules like any Community so please read these also

    Once again we welcome you here and are so pleased you have joined us!
  3. twerppoet

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    iPad Legend II

    Jan 8, 2011
    Thanks Received:
    Some of this sounds like you need to reset or restart the iPad. Try the usual fixes below; then let us know which problems persist.

    The usual fixes:

    When you have problems with an app it's a good idea to clear it from RAM.

    Close/Clear the app: With the problem app closed, double tap on the Home button to get the multitask bar. Tap and hold on any icon in the bar until they jiggle, then tap the minus sign on the problem app. This will remove it from RAM and insure a clean start the next time you launch the app.

    If that does not work try a restart,

    Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears. Apple recommends you restart the iPad at least once a month.

    and then a reset if that does not work.

    Reset: Hold down the power and home buttons until the Apple logo appears. The iPad will reboot. This usually takes a bit longer than a restart. takes a bit longer than a restart.

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