After upgrade of iPad 1st gen, I cannot open my book in the Kindle app.

Discussion in 'iPad 1 Forum' started by arundel, Nov 15, 2012.

  1. arundel
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    arundel iPF Noob

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    I upgraded my first generation iPad to 5.1.1, my Kindle app books "appeared" to all come back. However, I get the error message, "Please remove the book from your device and redownload it from your cloud items. If the problem persists, try to deregister your application and register it again." I have no idea what they are talking about. I do not know how to remove the book, nor do I know how to deregister my application.
  2. scifan57
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    scifan57 Super Moderator Staff Member

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    To remove the book, go to the Kindle app home page, select the book desired and swipe from right to left. A red archive button will appear, tap it and the book is removed from the app. To download it again, go to cloud view and tap the down facing arrow that is located where the archive button was.
    To deregister the Kindle app, tap the settings icon on the bottom right of the Kindle home page, tap registration, then tap deregister this Kindle. To re-register the Kindle, go into the settings like you did to deregister it, the button will now sat register this Kindle, tap it and follow the directions to re-register your Kindle app.
    Last edited: Nov 15, 2012
  3. arundel
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    arundel iPF Noob

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    Thank you very much - everything working perfectly.
  4. scifan57
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    scifan57 Super Moderator Staff Member

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    I'm glad it worked out for you. Thanks for the feedback, it's nice when we know our advice worked.

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