What to Do, Experts?

[SPROINGY]

Hi Again,
To the point (as you may know) I’ve been hacked, *probably started 7 months ago. I have done *everything* in my ability, I’ve asked your people’s kind advice, been to the Apple store so many times, and *everything else I could think of, including both Erasing all Content and Settings and doing a restore, once from backup, once manually, all to no avail.

As I’ve done I’ll I can, the question is: What to Do? As in, should I get a new computer? Or could the hacker get his/her hands on it too? Because I don’t know how s/he got into my machine in the first place, if it happens once, it can happen again. right? Maybe if they know the ISP, that’s all they need? Wouldn’t that make my new machine useless? Or knowing my name/phone number?

I never misused the ‘Net, so I’m ‘educated’ on what bad people can and do do.

All I wanted is a private, secure, anonymous ‘Net connection.

So, should I get a new machine, consider some software???

Thanks!

 

[BikeFlagAZ]

That’s a tough call. If there is a retailer with a good return policy, I’d be tempted to buy a new device and give it a try. If it also goes crazy on you, return it for a refund.

 

[Jupiter7]

Have you tried changing your router password?

 

[SPROINGY]

Jupiter 7 thanks, I hadn’t thought of this.

 

[Jupiter7]

Hope it helps.

 

[Querty]

After all you’ve been through you didn’t think of changing the router password ?

 

[SPROINGY]

I don’t stay in my own place, so I’d have to ask the manager...

But, I’ve been moving around, different towns, even neighboring countries, to the best of my knowledge, this made no difference in the level to which I was being hacked. What do you think about that?