What's new
Apple iPad Forum 🍎

Welcome to the Apple iPad Forum, your one stop source for all things iPad. Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Unable to delete some data

marric

iPF Noob
Joined
Apr 14, 2012
Messages
5
Reaction score
1
hi , since updating to iOS10.3.1 I've been unable to delete some of my data,
When I go into Safari I am able to delete the cookies and also some of the data but for some reason there seems to be some that just won't shift, I have one from a diy place that adds more each time I use that site, I now have 812kb from them, at the moment there are six sites I'm unable to delete, I never had this problem until my iPad 2air was updated, has anyone any ideas on the matter, thanks
 

scifan57

Administrator
Staff member
Joined
Dec 3, 2011
Messages
35,037
Reaction score
23,284
Location
Regina,Canada
Have you already tried going to Settings>Safari>Clear History and Website Data?
 
OP
M

marric

iPF Noob
Joined
Apr 14, 2012
Messages
5
Reaction score
1
Thanks for taking the trouble to look at my post, as you see in my message I do go into settings >safari>then I clear everything. But my problem is certain items of data won't disappear no matter how many times I try to clear it ,if I use those sites again it adds more data, I like to clear everything when I've been on line
 

J. A.

Super Moderator
Staff member
Joined
Nov 11, 2012
Messages
26,056
Reaction score
26,733
Location
Apetlon, Austria
It looks like this is a common problem. Apple is working on a solution.

In the meantime, send feedback to Apple, let them know about your issue:
Feedback - iPad - Apple

It's very likely that you won't receive a reply, but this method makes sure Apple knows what's going on.
 
OP
M

marric

iPF Noob
Joined
Apr 14, 2012
Messages
5
Reaction score
1
Thanks JA I'send feedback and just sit and wait, I also have a problem with them not accepting my password for some reason, never had any of this until the update.
 
OP
M

marric

iPF Noob
Joined
Apr 14, 2012
Messages
5
Reaction score
1
Hi JA, I was logging into iTunes with my old password that I've always used, which of cause didn't work ,I always thought we had a different one for the forum boards, anyway I logged in with the forum board one it worked so everything seems fine.
Thanks again
 

Most reactions

Top