Setting up linked iPad

[Bruno Mars]

I purchased an iPad at auction. The iPad was erased but when I attempted to set it up, it stated that the iPad was linked to an apple id. I was able to contact the owner to ask them to remove it from their devices and they said that they would. After 3 calls over a period of 3 weeks the iPad is still linked. How do go about setting it up now? Help???????

 

[J. A.]

Hi, Bruno, welcome to iPF!

As long as the iPad is still linked to the previous owner's account, there's no possibility for you to set it up as your device. That's a security feature which came with iOS 7, and there's no way around this. Sorry!

This is what the former owner has to do: http://support.apple.com/kb/PH2702
(Remotely erase)

 

[Bruno Mars]

Hi J.A.
Thanks I'll have to try them again.

 

[J. A.]

You're welcome.

 

[Victoria022]

This is the same problem I have with my brothers Ipad. Poor me.. Thanks for the link by the way.

 

[J. A.]

This is the same problem I have with my brothers Ipad. Poor me.. Thanks for the link by the way.

You're welcome.