I am in Canada. A US relative gave as on oldish iPAD Air at least 5 years ago. It is already set up, with the internet , but we hardly ever used the device.
We would like to use it now as a backup device. It shows a Safari app on it, but we can't open it. Besides, we want to have Chrome on it.
I understand we have to go to the App Store to get it, but they ask for the Apple ID. I suppose our relative had one, but she passed away.
Since it is impossible to retrieve the previous account, I thought of setting up a new account, but we hit a brick wall because both my e-mail and my wife's account come back as invalid or already in use or unavailable.
We have searched the Web for clues, including connecting it to our PC. the iPad show as connected under My PC and we are supposed to get a prompt for opening an account. There is none. When we click on the iPAD icon , I only get storage access with various jpg photos. Can anybody help?
Thanks
Franco
We would like to use it now as a backup device. It shows a Safari app on it, but we can't open it. Besides, we want to have Chrome on it.
I understand we have to go to the App Store to get it, but they ask for the Apple ID. I suppose our relative had one, but she passed away.
Since it is impossible to retrieve the previous account, I thought of setting up a new account, but we hit a brick wall because both my e-mail and my wife's account come back as invalid or already in use or unavailable.
We have searched the Web for clues, including connecting it to our PC. the iPad show as connected under My PC and we are supposed to get a prompt for opening an account. There is none. When we click on the iPAD icon , I only get storage access with various jpg photos. Can anybody help?
Thanks
Franco