What's new
Apple iPad Forum 🍎

Welcome to the Apple iPad Forum, your one stop source for all things iPad. Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

iTunes could not restore the iPad

Willster

iPF Novice
Joined
Mar 21, 2017
Messages
73
Reaction score
63
Just bought my Wife a new iPad Pro 10.5 and we can't transfer all her stuff over from her old iPad gen4. We've deleted the old backup several times and reset the new iPad but it keeps saying the backup is corrupt or not compatible with the iPad that is being restored.

I managed to do everything fine with my old iPad gen3 to my new Pro so what's the problem?
 

J. A.

Super Moderator
Staff member
Joined
Nov 11, 2012
Messages
23,081
Reaction score
17,295
Location
Apetlon, Austria
Which software is installed on your iPad Pro? It should be either exactly the same, or later than the one on the iPad 4. Otherwise you can’t use that backup, until you update the iPad Pro.
 
OP
Willster

Willster

iPF Novice
Joined
Mar 21, 2017
Messages
73
Reaction score
63
Well done that sorted it but we had to upgrade to IOS 11 which we wanted to put off a little while. Never mind though it's all set up now. Thanks for your help.
 

Most reactions

Latest posts

Top