Help! I screwed up my wife's iPad 2 and it's most stressful!
This morning I updated to iOS 8.3 I think it was. When it was finished installing it asked if I want to activate location services and Find-my-iPad and I stupidly said yes, although I'm pretty sure we had NOT been using that feature previously because it NEVER asked for a password when sliding to unlock the device for use. So then it wanted my iCloud password and it was on a different floor of my house so I tried what I thought it was but to no avail and I again FOOLISHLY wound up asking for password reset. So Ok, the password got reset and it works just dandy. For example I can login just fine with my known Apple ID and that new password onto the Internet Apple management site and iCloud.com -- NO PROBLEM.
But I cannot successfully use that password to unlock my iPad for use! How many friggin passwords does this machine need?? I also tried using my Apple Store password which didn't work either. At online Apple support it says when this happens I have to ERASE my iPad and restore from a backup. That's not right! - not fair! I have a valid password and I/we are the legitimate owners of this device The online iCloud site CLAIMS that my latest backup was 8PM last night but I do NOT believe that for one second and I am loathe to ERASE the whole iPad in some vain hope that there's going to be salvation down the road! What exactly do they mean by "erasure" anyway?
Just tell me straight up: why in hell is my new password not working to unlock the device for use? Why can't I go the Apple or the iCloud website and simply login and get the system to disable password security for my iPad? Or set the password to unlock the device? There has GOT to be a more intelligent way to resolve this than total ERASURE. Who was the birdbrain who dreamed up this NIGHTMARE!?
Please: HELP!
This morning I updated to iOS 8.3 I think it was. When it was finished installing it asked if I want to activate location services and Find-my-iPad and I stupidly said yes, although I'm pretty sure we had NOT been using that feature previously because it NEVER asked for a password when sliding to unlock the device for use. So then it wanted my iCloud password and it was on a different floor of my house so I tried what I thought it was but to no avail and I again FOOLISHLY wound up asking for password reset. So Ok, the password got reset and it works just dandy. For example I can login just fine with my known Apple ID and that new password onto the Internet Apple management site and iCloud.com -- NO PROBLEM.
But I cannot successfully use that password to unlock my iPad for use! How many friggin passwords does this machine need?? I also tried using my Apple Store password which didn't work either. At online Apple support it says when this happens I have to ERASE my iPad and restore from a backup. That's not right! - not fair! I have a valid password and I/we are the legitimate owners of this device The online iCloud site CLAIMS that my latest backup was 8PM last night but I do NOT believe that for one second and I am loathe to ERASE the whole iPad in some vain hope that there's going to be salvation down the road! What exactly do they mean by "erasure" anyway?
Just tell me straight up: why in hell is my new password not working to unlock the device for use? Why can't I go the Apple or the iCloud website and simply login and get the system to disable password security for my iPad? Or set the password to unlock the device? There has GOT to be a more intelligent way to resolve this than total ERASURE. Who was the birdbrain who dreamed up this NIGHTMARE!?
Please: HELP!