Error 12894

[Weelizziemad]

This is what I get when trying to play a downloaded video on my i pad 2.
Any ideas why and how to sort it?

Thanks

 

[J. A.42]

There could be a problem with the video. Contact iTunes Support. This link should help: http://support.apple.com/kb/HT1933

 

[Weelizziemad]

Thank you so much for pointing me in the right direction. I have contacted i tunes to resolve problem.

 

[J. A.42]

Glad to help.