Recent content by tigerdg

I have nothing set up in Focus. Microsoft could delete that feature entirely and I would not miss it. There is no schedule for Do Not Disturb in the Focus settings, nor are there any filters, whatever they are. I also do not use Shortcuts, as I find they take more effort than simply doing...

My relatively new iPad Air 11” will occasionally go into Do Not Disturb mode by itself. I have troubleshooted it more than once, and it now happens less often, but it still happens. It appears to be a random times. I can discern no pattern. There is nothing in Focus under settings that would do...

I am having a lot of difficulty synching my contacts between my iPhone, iPad, and desktop computer (running Outlook from MS Office 365). I tried using iCloud, but that was a disaster as it would duplicate contact entries and screw up calendar items. I'm using iTunes now, and it not working...

I think that is a good idea; however, I have no idea how to do that. If Microsoft has a customer help line, I'm unaware of it; I think it must be a closely guarded secret. ;) If you know of a method (even email or chat), I'd be most appreciative if you could share that with me.

While on vacation recently, I had great difficulty with MS Outlook on my iPad and iPhone. I have a Microsoft 365 subscription, which includes the mobile apps. Outlook stopped working and kept asking me to enter my credentials. I would enter what I knew to be the correct password, but it still...

I've had a few days to see the results. The workaround I used (turn off the Caps Lock button under Settings) has consistently worked. I did borrow my partner's iPad keyboard and did NOT experience the issue, so I'm fairly certain the problem is with the hardware and not the software, and the...

Thanks for your considered response. It occurred to me too, that I might be pressing the Caps Lock key when opening the keyboard, so I carefully avoided it a few times, but the problem recurred. No, the key does not appear deformed or in any way damaged. Not going to the complete rebuild at...

The keyboard has a sealed rubber cover so there's no way for debris to cause it to stick. I carefully checked the button, though, and it does not stick at all. So, sorry, that's not it.

For some months now, I have found the caps lock on when starting my iPad Pro (iOS 17.3.1) with the Apple hardware (detachable) keyboard. It wasn't always this way, and it doesn't always do it. I am unable to associate it with any particular app or situation. it will do it in an e-mail...

I don't think it is because of the Comcast account. If I log into my Comcast e-mail through the web on my desktop computer, there is a tab called "Address Book" where names and e-mail addresses can be added. I don't use it extensively, but I do have a dozen or so names entered there. I cannot...

Thanks for following up on this. To begin with, I have a Microsoft 365 subscription, which I guess is different from an Office 365 subscription. I say that because after your first screenshot, I don't see what you see. Under Mail Accounts, I see only IMAP, which is my Comcast account. There is...

I've had Outlook on my iPad/iPhone for only a few months and it's never accessed my Contact LIst, so if you're right about an update, it happened awhile ago. Incidentally, I am unable to reproduce what you tried. I can't find a "Save Contacts" option in Outlook anywhere. If I go to Outlook...

I installed Outlook on my iPad (iPad Pro 10.5 in. iOS 17.0.3) and iPhone a few months ago. However, Outlook is unable to access my Contacts as both the resident Apple Mail app and my Yahoo mail can. When I start a new mail and begin to type a name, I then click Search this account, but it always...