Recent content by ottiliegirl

Thank you so very much for your help with my issue. I had just finished writing you a lengthy answer about your suggestions and explain why none of them worked. Then I realized that you had opened up some information for me. The view 87529 shows exactly what I get to chose but it doesn't work...

Thank you so very much for your help with my issue. I had just finished writing you a lengthy answer about your suggestions and explain why none of them worked. Then I realized that you had opened up some information for me. The view 87529 shows exactly what I get to chose but it doesn't work...

The photos were sent to a gmail address but the senders could have sent the mail from any mail service that they use. The photos that I was able to move from gmail are in a folder called PHOTOS but there is a Google Photo icon on the iPad if that makes a difference. Thanks for your interest in...

Several years ago you advised me on how to get images to iCloud on my iPad. Now I need help on getting images out of gmails and into PHOTOS. I used the tap and save method and was successful in moving almost 100 pictures but the last 60 will not budge. It seems there are two messages about...

Thank you for that reply. Yes, I already know that my iPad cannot be updated to the latest software which is 11 something. I am running 9.3.5. I'm in the market for a new one in the fall. I will try working on them through iTunes to see if that helps otherwise I will be starting with a clean...

I'm terribly sorry. I forgot to send the attachment. Here it is . Thank you.

I am attaching a copy of my Albums screen. There are more Albums involved than appear on this photo but hopefully you get the situation I am discussing. I hope this helps somebody to come up with a solution. All of my photos are filed in other places, not in pictures or photos. So I am even...

I'm sorry but that answer doesn't make sense to me as it refers to my situation. One of the "new" albums contains just one photo. It is a photo of myself and my daughter-in-law at a wedding. The album is titled "New House - After" which referred to the renovations made to my new house. No...

I recently noticed that I have 6 extra photo albums on my iPad. All of the extra albums contain pictures that already exist in their proper original albums. These extra albums have been given names from other different photo folders on my PC. Each of the new folders has two pictures showing...

Thank you all for your help and advice. We did some more research and decided that she would be better off putting her pictures on Google Photos instead of using iCloud.

My post was actually for my neighbor who has no other devices. She has an iPad that she uses for e-mail only as her grandchildren live in Texas and they send her pictures that she does not want to lose. She has backed every time she gets a message to backup but I just saw that there is...

I am running version 9.3.4 on my iPad. Apparently my iPad is no longer able to get updates in software. Can you give me step by step instructions for backing up my iPad to iCloud without using iTunes. When I attempted a backup I got a message that iTunes would delete 165 pictures. I don't...

I know I've had my ipad at least since 2012. How do I find out how old it is and whether it is iPad 1 or iPad 2. Thank you

My bad! If I had looked before I asked the question I would have found my answer. Now I know the version. Sorry to trouble anybody.

Before I can post my question to the correct forum I need to find out which model iPad I have. It is either one or two. How do I know the difference?