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Weather network app no longer working

Discussion in 'Forum Rules, Help and Info' started by Sousou, Jul 4, 2012.

  1. Sousou
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    Sousou iPF Noob

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    I have uninstalled, installed and rebooted several times. This is on ipad2
  2. skimonkey
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    skimonkey Super Moderator Staff Member

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    Hi there--welcome!

    Not sure if you have done some of the other immediate fixes...but give this a try for when an app begins to act up.

    Force the app to quit by pushing the home button twice to bring up your multi-task bar. This will show all the apps that you have visited. By long pressing the app in question, it will begin to jiggle-press the red circle with the negative sign on the app. It will only quit the app and not delete. Than try to re-open the app and test out.

    If that doesn't work, restart the iPad by pressing the power switch down to power off.

    Third is to do a soft reset by holding the power switch and home button together until you see the apple logo. Hope that helps!
  3. Sousou
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    Sousou iPF Noob

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    Thank you I have tried all of those suggestions but with no success.
  4. skimonkey
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    skimonkey Super Moderator Staff Member

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    Have you done all of your updates to both the app and your iPad?
  5. Sousou
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    Sousou iPF Noob

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    Yes, everything is up-to-date.
  6. skimonkey
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    skimonkey Super Moderator Staff Member

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    Well that's strange. You have deleted/reinstalled the app, force closed the app, restarted and also reset your iPad with no help.

    Have you contacted the developers? What do mean its not working? How so?
  7. Sewbear
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    Sewbear iPF Noob

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    I started having same problem yesterday with the WeatherEye Hd app crashing (after it worked fine earlier in the day) and husbands IPad (also a 2) started having the same crashing problem when you try and open - have tried all suggested fixes but no luck - have sent a note to support reporting it and hoping they come out with an update fix very soon!
  8. skimonkey
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    skimonkey Super Moderator Staff Member

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    That is great to hear. Let is know what comes of it, alright, Sewbear!
  9. Sousou
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    Sousou iPF Noob

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    It starts to load but then crashes. I have been using it daily for 6 months without any prior problems. It is WeatherEyeHD. I haven't tried contacting the developers I shall try that.
  10. skimonkey
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    skimonkey Super Moderator Staff Member

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    Yes, that would be the best move there. Like what Sewbear has said, they made be due for a major update with constant crashing.
  11. Sewbear
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    Sewbear iPF Noob

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    All seems to be working ok just now on the Weather Eye HD app - so must've been something happening at "their end" that is now fixed! Hope everyone else with same problem has theirs working now too.
  12. skimonkey
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    skimonkey Super Moderator Staff Member

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    I am wondering of all the bad storms in the US has anything to do with this. Lots of servers were down the last week.
  13. Dkl
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    Dkl iPF Noob

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    Same issues here - app appears to start loading then crashes. Have tried removing app and re-installing, turning iPad off then on again, then holding home and power button to reset all to no avail. iPad 3 16Gb. Will be contacting developers tonight

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