Warranty

[Javo]

I am new at the Apple world. I just got an ipad2 and the charger stop working. I got a new charger and it worked fine, so I wanted to claim the warranty to jet a new charger. But the company who deals with the warranty told me I have to leave the hole ipad in the store even though I have proven to them that the charger was the only thing did not work. They did not tell me how long the service will take. It's that ok for a big company like Apple....

 

[twerppoet]

I'm a bit confused by your comments. Did you try exchanging the charger at Apple, or through a third party company? Apple has it's own warrantee and extended warrantee (Apple Care). They are not responsible for the policies of other companies.

There is a good chance that your basic warrantee with Apple coves the charger, so you can still try to exchange it through them, if you have not done so.

 

[TheX]

Yeah most likely an apple store would give you a charger no questions asked once they confirm that it fixed your problem.

Sent from my iPad2 using iPF

 

[Tim SPRACKLEN]

We've had several Members who have had their chargers replaced by Apple Store, even though their iPad was purchased from another retailer. Try it and see.

Tim