Warranty

Discussion in 'iPad 2 Forum' started by Javo, Jul 29, 2011.

  1. Javo
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    Javo iPF Noob

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    I am new at the Apple world. I just got an ipad2 and the charger stop working. I got a new charger and it worked fine, so I wanted to claim the warranty to jet a new charger. But the company who deals with the warranty told me I have to leave the hole ipad in the store even though I have proven to them that the charger was the only thing did not work. They did not tell me how long the service will take. It's that ok for a big company like Apple....
  2. twerppoet
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    twerppoet iPad Legend

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    I'm a bit confused by your comments. Did you try exchanging the charger at Apple, or through a third party company? Apple has it's own warrantee and extended warrantee (Apple Care). They are not responsible for the policies of other companies.

    There is a good chance that your basic warrantee with Apple coves the charger, so you can still try to exchange it through them, if you have not done so.
  3. TheX
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    TheX iPad Fan

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    Yeah most likely an apple store would give you a charger no questions asked once they confirm that it fixed your problem.

    Sent from my iPad2 using iPF
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    We've had several Members who have had their chargers replaced by Apple Store, even though their iPad was purchased from another retailer. Try it and see.

    Tim

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