Suddenly lost AirPrint on IOS 7.1.2

Discussion in 'AirPrint' started by ecna, Jul 18, 2014.

  1. ecna

    ecna iPF Noob

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    Hi, I have not been here for a while mainly because there has not been the need until a couple of days ago.

    I recently updated the version no on my iPad3 to 7.1.2 and everything continued to work properly. Then out of the blue my Canon Pixma MX726 AirPrint printer ceased to be recognized by the iPad.

    I have done all the sequential reboots as recommended on the forums along with checking MAC addresses for printer and iPad within the router and so to me, the two devices are on the same network.

    Is it reasonable to consider re-installing 7.1.2 and if so, as the iPad is indicating that the latest version is already installed, how does one re-instal?

    I can not understand that if the printer had been responding with the version update on the iPad that any need exists to consider trying for a Canon printer firmware update. Someone's thoughts on that would be appreciated as would any other thoughts as to how to re-instate the printer.

    Thanking whomever in advance...

    Ecna
     
  2. giradman

    giradman iPad Super Guru

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    Hi Ecna - not sure what you mean by 'sequential reboots', but for starters (and if not already done), I would suggest that you 'Reset' the iPad (i.e. press & hold the 'Power' and 'Home' buttons simultaneously until the Apple logo appears, release, and let the device 'reboot'); also 'power recycle' your modem, router, and printer (i.e. pull the plug or turn off the power then re-power) - please post back your results. Dave :)
     
  3. ecna

    ecna iPF Noob

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  4. giradman

    giradman iPad Super Guru

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    Great - glad your network/iPad are up and working - my suggestion(s) was to simply 're-boot' all of your devices - easy to do and often solves many different types of problems. Dave :)
     
  5. ecna

    ecna iPF Noob

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    Thanks again for your help.
    Ecna
     

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