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Rubbish app

Discussion in 'iPad Apps' started by Futhark, Oct 9, 2011.

  1. Futhark
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    Futhark iPF Novice

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    I, I have purchased a chess app for my wife which turns out to be rubbish, Is there any way to get a refund?
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    It's no problem. Just call the toll-free Apple support line with your transaction reference number from the iTunes invoice and you'll be given refund as a credit to your iTunes account.

    Tim
  3. Futhark
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    Futhark iPF Novice

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    Thanks Tim, where do I find the number, I am in the UK.
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    OK - no problem - here's the world-wide list...

    Apple

    Let us know how you get on and if there's any trouble. We've not had a Member yet who's been refused a refund. Reason? Apple make the Developer pay the full cost of the refund to the purchaser and Apple keep their 30% cut - plus your refund is to your iTunes account, so you're likely to buy another app (hey, another 30%!) and, too, you're - hopefully - a satisfied customer. Plus, if they do this, it will make people more likely to buy apps because they know they can get a refund.

    Tim
  5. Futhark
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    Futhark iPF Novice

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    Thanks Tim.
  6. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Hope it works out OK...no reason not to publish here why the app didn't meet your expectations. We're not affiliated in any way with Apple - hey, we criticise them at times - so let Members know - objectively - what problems you experienced.

    So, in Scotland, the weather has cleared up a bit after a truly rubbish morning...

    Tim
  7. Futhark
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    Futhark iPF Novice

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    It was no better than the free one, which the wife tells me isn't that good, not that I would know, I prefer to watch the Euro sport app, now that has some decent alternative sports (I like the cycling) but it does use a lot of band width (1gig every two hours)
  8. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Maybe your wife is a very good chess player....:D

    Tim
  9. Futhark
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    Futhark iPF Novice

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    Is that how she gives me the run around?

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