Question about reading/deleting mail

Discussion in 'iPad 2 Forum' started by sethm1, Nov 29, 2011.

  1. sethm1

    sethm1
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    I have 2 e-mail accounts, one is with G-Mail.

    On my iPad 2 I set it up to read my e-mail.
    When I go to my actual Gmail account, the mail is there even though I deleted it off the Pad.

    How and where do I go to change the settings, so that when I read an e-mail on the iPad and then deleted, it is then no longer in the Gmail (via the web site)?

    Does that make sense? not sure how to word the question.

    thx
     
  2. twerppoet

    twerppoet
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    Well, I can think to two possibilities, maybe three.

    Since GMail is pushed to the iPad, it is often possible to read new mail when you don't have an internet connection (if it was pushed while you had a connection). In that case you could delete emails and have them disappear from the iPad. The emails won't be deleted off the server until you open the Mail app again after connecting back to the internet. It seems obvious, but would be easy to overlook.

    Another possibility is that for some reason you don't have IMAP enabled for your GMail. In that case you need to visit the Google Email site and go to your mail settings. If you are using the new site you'll find it under the gear icon at the top right of the page. The attached pictures shows the default IMAP setup and should work. Once you do that, I'd delete the account on the iPad under Settings > Mail, Contacts, Calendars, and add it again. Just to make sure it sets itself up as IMAP and not POP. POP accounts typically do not delete email on the server when it's deleted from a mobile client, so the symptoms do match.

    If you have your GMail set up as an Exchange account, ignore the IMAP (though it won't hurt to check it and correct the settings). Only the first explanations might make sense. I can't think of anything else that would in this case.
     

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  3. Herbii

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    Hi, may I know how to keep the emails on the iPad? As currently I received email via iPad, but once it has been read and it disappeared. Nevertheless, my office desktop still keeping those emails. Please help. Thank you all in advance.
    Herbii
     
  4. twerppoet

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    It depends on your account type. If your account is IMAP, then you can create folders and move the email there. Those folders will sync with the server, making them available on there as well.

    But from you description, it sounds like you are using POP. Before trying to find a workaround for a POP account (because it's a pain) check with your email provider's support pages and see if they offer an IMAP server; then switch both your computer and iPad to that.
     
  5. Herbii

    Herbii
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    Thanks for your expertise
     
  6. twerppoet

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    No problem. Let us know if you get it worked out.
     
  7. sethm1

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    The G-mail settings are set to IMAP.
    Plus "Auto-Expunge on.."

    I changed it to Off and then
    When a message is marked as deleted and expunged from the last visible IMAP folder:[TABLE="class: cf ntxFbe"]
    [TR="class: C7"]
    [TD="class: C6"][/TD]
    [TD="class: C6"][/TD]
    [/TR]
    [/TABLE]
    [TABLE="class: cf ntxFbe"]
    [TR="class: C7"]
    [TD="class: C6"][/TD]
    [TD="class: C6"]Move the message to the Trash
    [/TD]
    [/TR]
    [/TABLE]

    will see if that works
     
  8. Tucky

    Tucky
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    I'm using my gmail account through MS Exchange, I receive 2 extra gmail accounts on my personal account and keep track using filters, I have no issues on my iPad but one, when I delete a mail on my iPad it doesn't get "deleted" on the server, it goes to archive. I don't delete that much email, but some of them are not worth saving. Any suggestions?
     
  9. richsadams

    richsadams
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    Here you go...

    Settings App > Mail, Contacts, Calendars (sidebar) > Accounts - Select the Exchange account > Account > Advanced (scroll to bottom) > Mailbox Behaviors > Deleted Mailbox > On the Server > Trash
     
  10. sethm1

    sethm1
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    thanks - that should help me as well.
     

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