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Problems watching videos

Discussion in 'iPad Help' started by daviesea, Jun 5, 2011.

  1. daviesea
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    daviesea iPF Noob

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    Hello,
    I'm new to this site and I have very recently become the proud owner of an iPad 2. I am having problems watching videos on my new iPad and any help would be much appreciated.
    I have put some episodes of tv programmes (originally downloaded from iTunes) on my iPad and started watching them in the Videos app. After a little while the screen froze and wouldn't play anymore. After some research on the web it seems this is not an uncommon problem and I tried several solutions suggested (refreshing the app, resetting settings, searching with spotlight and then playing, reloading from iTunes), all to no avail.
    I also downloaded the Movie Player app and transferred my tv programmes. This won't even start to play them so I wonder if there is a problem with the file format type.
    I am travelling on a trans Atlantic flight on Saturday and would love to be able to rely on my iPad to get me through the boredom of the flight!
    Many thanks in advance.
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
  3. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Good to hear from you. You’ll find a whole bunch of iPad enthusiasts in this Forum who are only too willing to help other iPad owners and to hear of their experiences. Don’t be afraid to post any questions you may have or use the ‘Search’ button near the top of the Forum web page. I usually find I discover one new interesting and useful piece of information about my iPad every day - and often not even what I was looking for!!

    Hope to hear from you soon with your thoughts about the iPad.

    Have fun and enjoy your iPad


    If you don’t already have it you can download a copy of the iPad manual for free.

    Apple - Support - Manuals

    Please read the rules too!!

    http://www.ipadforums.net/forum-rules-help-info/2119-forum-rules-everybody-please-read.html

    Tim
    Scotland
  4. eldergeek
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    eldergeek iPF Noob

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    this is not unusual or unexplained as mod states, it is typical and the web is filled with this type of isssue.

    the ipad is one of the most frustrating devices i have come acoss in 20 years of IT support!!

    the usual and suggested fixes, mentioned here, may or may not work, and if they do, it is merely temporary.

    the problem is a bug in ipads and needs to be fixed

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