Problem with my Ipad 2

Discussion in 'New Member Introductions - Site Assistance' started by yeojmri40, Jun 8, 2012.

  1. yeojmri40

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    iPF Noob

    Jun 8, 2012
    Thanks Received:

    Im Joey, from Manila Philippines,my ipad hanged what should i do? do i have to bring it to Apple Service Center? i will really appreciate if someone will help me.. Thank you very much!!!

  2. leelai

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    Staff Member

    Apr 24, 2011
    Thanks Received:
    Hi and welcome to the Forum!

    So I take it your iPad screen has frozen, try these steps in this order..

    From the home screen do the four finger swipe up or double press the home button to reveal your multi task bar. These are all the apps that you have opened at one time. Long press the app until it jiggles and a red minus sign will appear above it. Press the minus sign, this will close the app, not delete it, now press the home button to return to your screen. It's also a good idea to close all these apps, as it helps the iPad run smoothly, check to see if it's working again, if not a restart is in order

    Press and hold the power off button, the one at the top right. You will see a slide appear to power off, slide this and the screen will go dark and a Whirly will appear. When the Whirly disappears your iPad is now off. Press the power button again until the Apple logo appears, this will take a few seconds and your iPad will restart. You should restart your iPad occasionally also as it will keep it running well. Now see if it is operating, otherwise a reset is the next step...and no this will not change anything on your iPad and is akin to rebooting a PC.

    Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start. Let us know how you go.

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