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Problem sending and replying to emails

Discussion in 'iPad Help' started by jonarvin, Jul 13, 2011.

  1. jonarvin
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    jonarvin iPF Noob

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    Greetings,

    Very often, but not in every case, my iPad will not send or reply to an email. I get a message that says that the email address was rejected by the server." ( I mean the email address is the address I am sending or replying to)

    It does not happen with every address and I do have three different accounts set up on my iPad, and it does not happen on all of the accounts. Anyone else having this issue? Any advice?

    Thanks

    Jon
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Does this happen to only certain email addresses - i.e. the same email address gets the same response every time you try to send to it?

    Tim
  3. jonarvin
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    jonarvin iPF Noob

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    It does happen to the same address over and over, but not to that address exclusively. I can think of three different addresses that have shown the symptom when I try to reply to an email sent from those three addresses.
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    The reason I was asking was that, occasionally, in Mail programs that offer the user the option of entering a 'reply to' address, the user sometimes mistypes that address, so trying to reply to their email always fails.

    Tim
  5. jonarvin
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    jonarvin iPF Noob

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    I got it. There was an incorrect port setting for the outgoing mail server for the account in question.

    Thanks for your help!

    Jon
  6. aastha235
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    aastha235 iPF Noob

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    I am also facing the problem in sending emails. The account comes in the "Other" category, i.e POP3 type. It works fine when I'm on the company wifi, but will not let me send from home. Can u please guide me if there's some outgoing server setting, I need to change?

    It will be a great help. Thanks!
  7. donmgla
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    donmgla iPF Noob

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    I'm also having a similar problem. Any help advice?

    Thanks
  8. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    The last two posters need to determine if their ISP mail server supports SMTP SSL and port 465. This will allow them to securely login to send email. The reason they can't send when they're away from their 'home' network is because the ISP's mail server has no way of verifying their identity using the standard SMTP protocol, which does not require an account name or password. So most block sending emails when SSL is not being used. You need to modify your email settings in the iPad's 'Settings', 'Mail, Contacts, Calendar', 'Accounts' and change the SMTP settings. Enable SSL and use your email address as your login and your POP or IMAP password as your SSL password. Then it should work OK.

    Let me know if you have any further problems.

    Tim

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